What a Hundred Million Calls to 311 Reveal About New York


NYC 311 Is a phone number, a website and mobile app for government information and non-emergency services that helps citizens to get information, report problems, and request services about NY. The iPhone app uses GPS data to let users create public notes tagged to specific locations.

This visualization is about 34,522 complaints called in to 311 between September 8 and September 15, 2010. Here are the most common, plotted by time of day.

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